Help & explanation

Use the email address connected to your Ansjela Grid avatar. Choose a separate website password. Never enter your in-world password on this website.

1. Open the page named in the button below.
2. Follow one clearly labelled step at a time.
3. Wait for the confirmation before closing or leaving the page.

Open My portal, choose My account and enter your avatar first and last name. The link is checked before region and member functions become available.

1. Open the page named in the button below.
2. Follow one clearly labelled step at a time.
3. Wait for the confirmation before closing or leaving the page.

Choose one package, a preferred start date and accept both required checkboxes. Ansjela or Bouncer confirms the final start date and payment arrangement.

1. Open the page named in the button below.
2. Follow one clearly labelled step at a time.
3. Wait for the confirmation before closing or leaving the page.

Upload photos, wait for the upload confirmation, choose a cover and arrange the order. Use the private preview before publishing.

1. Open the page named in the button below.
2. Follow one clearly labelled step at a time.
3. Wait for the confirmation before closing or leaving the page.

See what is happening around Ansjela Grid. Times are shown in Grid time and your local browser time.

1. Open the page named in the button below.
2. Follow one clearly labelled step at a time.
3. Wait for the confirmation before closing or leaving the page.

Use My portal for one-to-one member messages or a message to management. Official management messages are clearly marked.

1. Open the page named in the button below.
2. Follow one clearly labelled step at a time.
3. Wait for the confirmation before closing or leaving the page.

Use Help & contact when the matter needs a ticket number, follow-up or formal handling. You can read later updates in My portal.

1. Open the page named in the button below.
2. Follow one clearly labelled step at a time.
3. Wait for the confirmation before closing or leaving the page.